Resolved -
We have resolved the underlying issue, and #AO3 should be behaving as normal for all users again.
Mar 2, 17:58 UTC
Monitoring -
We have applied a fix, and #AO3 is accessible again for users. Potential slowness remains and certain VPNs may still be blocked until we verify everything is fully stable again.
Mar 2, 12:01 UTC
Update -
#AO3 will remain down for at least several hours until we can consult our database vendor's support team and resolve the underlying issue. We're very sorry for the inconvenience.
Mar 2, 05:05 UTC
Investigating -
We are investigating reports of errors when trying to load AO3, including errors saying that AO3 is down.
Mar 2, 02:06 UTC
Monitoring -
#AO3 is back up! We appreciate your patience. We've got our protections against bot traffic turned up a bit higher than usual, so some users may experience problems if they're using a VPN or similar tools.
Mar 2, 00:45 UTC
Identified -
We've identified the problem and are working on a fix. We expect to remain down for several more hours. We apologize for the inconvenience and appreciate your patience!
Mar 1, 22:54 UTC
Update -
AO3 is currently down. We do not have an estimated return time currently. We're looking into it with one of our third-party support providers and will update when we have more information. Thank you for your patience!
Mar 1, 20:34 UTC
Update -
We are continuing to investigate reports of slowness and errors when trying to load AO3, including errors saying that AO3 is down.
Mar 1, 19:37 UTC
Update -
We are continuing to investigate this issue.
Mar 1, 18:30 UTC
Investigating -
We are currently investigating reports of slowness and errors when trying to load AO3.
Mar 1, 17:34 UTC