AO3 Reachability Issues

Resolved

We have resolved the underlying issue, and #AO3 should be behaving as normal for all users again.
Posted Mar 02, 2026 - 17:58 UTC

Monitoring

We have applied a fix, and #AO3 is accessible again for users. Potential slowness remains and certain VPNs may still be blocked until we verify everything is fully stable again.
Posted Mar 02, 2026 - 12:01 UTC

Update

#AO3 will remain down for at least several hours until we can consult our database vendor's support team and resolve the underlying issue. We're very sorry for the inconvenience.
Posted Mar 02, 2026 - 05:05 UTC

Investigating

We are investigating reports of errors when trying to load AO3, including errors saying that AO3 is down.
Posted Mar 02, 2026 - 02:06 UTC

Monitoring

#AO3 is back up! We appreciate your patience. We've got our protections against bot traffic turned up a bit higher than usual, so some users may experience problems if they're using a VPN or similar tools.
Posted Mar 02, 2026 - 00:45 UTC

Identified

We've identified the problem and are working on a fix. We expect to remain down for several more hours. We apologize for the inconvenience and appreciate your patience!
Posted Mar 01, 2026 - 22:54 UTC

Update

AO3 is currently down. We do not have an estimated return time currently. We're looking into it with one of our third-party support providers and will update when we have more information. Thank you for your patience!
Posted Mar 01, 2026 - 20:34 UTC

Update

We are continuing to investigate reports of slowness and errors when trying to load AO3, including errors saying that AO3 is down.
Posted Mar 01, 2026 - 19:37 UTC

Update

We are continuing to investigate this issue.
Posted Mar 01, 2026 - 18:30 UTC

Investigating

We are currently investigating reports of slowness and errors when trying to load AO3.
Posted Mar 01, 2026 - 17:34 UTC
This incident affected: Archive of Our Own.